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Spontaneous Volunteer Management

Check back soon for our 2015 Training Schedule

Spontaneous Volunteer Management:
Setting up a Volunteer Reception Center

The purpose of this training is to provide local municipalities with best practices and materials, in order to prepare local communities to handle the management of spontaneous or unaffiliated volunteers in times of disasters (SVM). This training will also allow local municipalities the opportunity to self identify with the state, those individuals that are prepared to manage spontaneous volunteers if a larger event were to occur where their skill sets could be called upon.

spontaneous volunteersVolunteers – sometimes hundreds, sometimes thousands – show up to help after a disaster, bringing skills, energy and compassion to the relief effort. This training seeks to help local communities plan for the coordination of spontaneous and unaffiliated volunteers during disaster recovery efforts.

Each municipality in attendance will receive a “Go-Kit” that will contain all the materials necessary to initially stage a Volunteer Reception Center or VRC. Local municipalities including towns, cities, and counties should identify key players to serve as VRC Managers as well as VRC teams. It is recommended that municipalities send at least 3 individuals to this training and up to 5 individuals per locality. Tuition for each municipality team is $100. This fee covers the training materials, lunch, a snack and a go kit. The go-kit alone has a value of over $200.

It is highly recommended that the emergency manager or at least one individual who attends be familiar with NIMS and ICS as well as the local emergency plan in order to provide context to the other individuals in attendance from a specific locality. Materials are derived from FEMA and Points of Light training materials which incorporate knowledge of emergency management with knowledge of volunteer management to create a cohesive and usable set of skills for volunteer managers.

Topics in the training will include: Disaster Basics, Intro to Spontaneous Volunteers, Intro to Risk Management, National Service and Disasters, Affiliated Volunteers, Donations Management, Virtual Management of Volunteers, VRC Exercise.

For more information on these training opportunities, please contact Tracy Bodily at This training is being conducted in coordination with DEM and the Utah Volunteer and Donations Coordination team (VDCT) and the State Emergency Operations Plan.

Past Training opportunities:

April 3, 2014 – St. George
10:00 AM to 5:00 PM
290 S 700 E, St George, Utah, 84770

May 29, 2014 – Provo
10:00 AM to 5:00 PM
UFRA Facility, 3131 Mike Jense Pkwy, Provo, UT 84601

July 9, 2014 – Layton
10:00 AM to 5:00 PM
Central Davis Junior High, 633 Church Street, Layton, Utah 84041

October 10, 2014 – Logan
10:00 AM to 5:00 PM
Logan City Offices, 290 North 100 West, Logan, UT 84321

Register on U-Train
Course ID#: 1049904