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Volunteer Management

Volunteer connectors become certified Volunteer Management Trainers through the Volunteer Management Training Certification course offered through UServeUtah. When certified, these trainers then schedule and teach volunteer management courses to nonprofits in their communities.

Volunteer Management Training
UServeUtah, through local volunteer connectors, offers Volunteer Management Training throughout the state. These Volunteer Management training events are free to volunteer coordinators. Upon completion of the program, coordinators have the necessary skills to:

1. Assess volunteer needs and match those needs with the strategic goals of the organization.

2. Develop relevant, competency-based volunteer roles and opportunities that attract and retain high caliber volunteers to address critical social needs in their communities.

The Volunteer Management Courses consist of the following modules:

  • Volunteer Management and Organizational Assessment
  • Creating a Position Description and Volunteer Application
  • Volunteer Recruitment
  • Interviewing Volunteers
  • Orienting and Training Volunteers
  • Placing and Supervising Volunteers
  • Volunteer Motivation and Retention
  • Volunteer Recognition
  • Performance Reviews and Handling Performance Problems
  • Risk Management in Volunteer Programs
  • Volunteer Program Evaluation

View upcoming training opportunities on our calendar.

Volunteer Management Train-the-Trainer
UServeUtah offers Volunteer Management Train-the-Trainer courses once per year to volunteer connectors on best practices around the management of volunteers. When certified, these trainers then schedule and teach the Volunteer Management Training to nonprofits in their communities all across the state throughout the year. Some topics include volunteer recruitment and retention, orienting and placing of volunteers, and volunteer program evaluation.

2015 training schedule coming soon. Email Katie Barlow at to be placed on a list to receive notification when the dates are set.