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Category Archives: Library

Catherine, Called Birdy

By: Karen Cushman
Published: ©1994
Pages: 169
Total Copies: 15
Genre: Fiction | Historical Fiction | Young Adult

Description: Catherine’s mother wants to teach her the skills of the lady of the manor and to prepare her to be a gentle and patient wife. Her father wants only to see her married off, and profitably. Catherine herself hopes to become a painter, a Crusader, a maker of songs, a peddler, a minstrel, a monk, a wart charmer . . . Off all the possibilities, she has ruled out only one: being sold to the highest bidder. Against a vivid background of everyday life on a medieval English manor, Catherine’s earthy, spirited account of her fourteenth year is a richly entertaining story with an utterly unforgettable heroine.

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Beyond Basic Searching with NoveList Plus

Beyond Basic Searching with Novelist Plus

NoveList has some great resources right on the home page but there are some hidden gems you might not know about. Learn a few search strategies that can quickly uncover new recommendations or lists. Explore the Advanced Search limiters and use field codes to specify exactly what you want NoveList to search. Only have 10 minutes to share NoveList tips at an upcoming staff meeting? We’ve got you covered. How about creating a book display with past Beehive Award winners? Or emailing a book list to a reader? Easy peasy!

Join us for this fast paced session as we “turn the page” and dive deeper in NoveList Plus and all it has to offer!

View Archived Webinar: Online

Presenter: Lisa Dennis, EBSCO

Sponsors: Utah State Library

Date: October 5, 2017

Categories: 2017 WebinarsUtah’s Online Library Webinars

Customer Service Webinars

View archived Customer Service Webinars.

September 18, 2017
Getting to Yes
Cheryl Gould
July 18, 2017
Changing Models of Customer Service
Pat Wagner
May 9, 2017
Dealing with Difficult Behavior
Carrie Rogers-Whitehead
September 27, 2016
Discovering Possibilities in Every Encounter
Marie Radford
March 22, 2016
Handling Angry Customers with Tact and Skill
Andrew Sanderback
March 15, 2016
The Customer Service Experience in Your Library
Andrew Sanderback

Salt to the Sea

By: Ruta Sepetys
Published: ©2016
Pages: 418 (Includes Discussion Questions)
Total Copies: 15
Genre:  FictionYoung Adult | Historical Fiction | War, WWII

Description: World War II is drawing to a close in East Prussia and thousands of refugees are on a desperate trek toward freedom, many with something to hide. Among them are Joana, Emilia, and Florian, whose paths converge en route to the ship that promises salvation, the “Wilhelm Gustloff.” Forced by circumstance to unite, the three find their strength, courage, and trust in each other tested with each step closer to safety. Just when it seems freedom is within their grasp, tragedy strikes. Not country, nor culture, nor status matter as all ten thousand people adults and children alike aboard must fight for the same thing: survival.

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Strategic Planning 101

Strategic Planning 101Strategic planning is similar to preparing for a family trip. You do some research, figure where you want to go – and how you will accommodate the conflicting desires of parents and siblings – align calendars, check the budget, and figure out how you will launch the trip, including getting the car tuned and finding a trustworthy place to board the cats. What maps will you need? How much time do you have? And what are your plans for motels, food, and activities? Everyone needs to be in the same car, headed in the same direction.

Learn the basics of research, organization, and evaluation and how to keep the strategic planning process simple and effective, even if your library is small, rural and/or under financed.


  • Research: People, Places, Things, Numbers
  • Principles, Values, Missions and Visions: Years And Decades
  • Objectives, Strategies, and Goals: Months, Quarters, And Years
  • Tactics, Tasks, and Implementation: Daily, Weekly, And Monthly
  • Evaluations: How Will We Know We Were Successful?
  • Resources


  • Provide an easy-to-understand language for creating and explaining the planning process.
  • Involve staff, library users, and members of the community.
  • Use project management techniques to ensure the plan is implemented.
  • Focus on the goals of library user and the community and institution(s) you serve.

View Archived Webinar: Online

Presenter: Pat Wagner

Sponsors: Utah State Library

Date: October 10, 2017

Categories: 2017 Webinars | Planning Webinars

Getting to Yes

Getting to Yes

This workshop is intended to help staff break free from saying “No” to patrons as a general rule, and to get to the “Yes” in every transaction. We’ll explore our mental models of customers, our jobs and the mission of the library. We’ll practice seeing things from the patron’s perspective and then use the groups creativity and experience to create a better customer experience and hopefully better job satisfaction for all.  Pre-workshop: please keep a log for one week of the times you or other staff say “No” to customers.

View Archived Webinar: Online

Presenter: Cheryl Gould, Fully Engaged Libraries

Sponsors: Utah State Library

Date: September 18, 2017

Categories: 2017 Webinars | Customer Service Webinars

The Alice Network

By: Kate Quinn
Published: ©2017
Pages: 503 (Includes Reading Group Questions)
Total Copies: 15
Genre: Fiction | Historical Fiction | War, WWI | War, WWII | Regional, Europe

Description: In an enthralling new historical novel from national bestselling author Kate Quinn, two women—a female spy recruited to the real-life Alice Network in France during World War I and an unconventional American socialite searching for her cousin in 1947—are brought together in a mesmerizing story of courage and redemption.

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Station Eleven

By: Emily St. John Mandel
Published: ©2014
Pages: 333
Total Copies: 15
Genre:  Fiction | Science Fiction & Fantasy

Description: One snowy night a famous Hollywood actor slumps over and dies onstage during a production of King Lear. Hours later, the world as we know it begins to dissolve. Moving back and forth in time—from the actor’s early days as a film star to fifteen years in the future, when a theater troupe known as The Travelling Symphony roams the wasteland of what remains—this suspenseful, elegiac, spellbinding novel charts the strange twists of fate that connect five people: the actor, the man who tried to save him, the actor’s first wife, his oldest friend, and a young actress with the Traveling Symphony, caught in the crosshairs of a dangerous self-proclaimed prophet. Sometimes terrifying, sometimes tender, Station Eleven tells a story about the relationships that sustain us, the ephemeral nature of fame, and the beauty of the world as we know it.”

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The Handmaid’s Tale

By: Margaret Atwood
Published: ©1986
Pages: 311
Total Copies: 15
Genre:  Fiction | Science Fiction & Fantasy | Books Made Into Movies

Description: Offred is a Handmaid in the Republic of Gilead. She may leave the home of the Commander and his wife once a day to walk to food markets whose signs are now pictures instead of words because women are no longer allowed to read. She must lie on her back once a month and pray that the Commander makes her pregnant, because in an age of declining births, Offred and the other Handmaids are valued only if their ovaries are viable. Offred can remember the years before, when she lived and made love with her husband, Luke; when she played with and protected her daughter; when she had a job, money of her own, and access to knowledge. But all of that is gone now…

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By: Margaret Atwood
Published: ©2016
Pages: 301
Total Copies: 15
Genre:  Fiction | Science Fiction & Fantasy

Description: When Felix is deposed as artistic director of the Makeshiweg Theatre Festival by his devious assistant and longtime enemy, his production of The Tempest is canceled and he is heartbroken. Reduced to a life of exile in rural southern Ontario—accompanied only by his fantasy daughter, Miranda, who died twelve years ago—Felix devises a plan for retribution. Eventually he takes a job teaching Literacy Through Theatre to the prisoners at the nearby Burgess Correctional Institution, and is making a modest success of it when an auspicious star places his enemies within his reach.

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