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Spontaneous Volunteer Management

Setting up a Volunteer Coordination Center

spontaneous volunteers2016 Training Opportunities

November 2, 2016
Dixie Applied Technology College, 610 S Airport Rd, St George, UT 84770
Register at Course # 1049904

Each team member will need to register individually on the website. After registration you will receive an email with further course information.

About the Course
Volunteers – sometimes hundreds, sometimes thousands – show up to help after a disaster, bringing skills, energy and compassion to the relief effort. This training seeks to help local communities plan for the coordination of spontaneous and unaffiliated volunteers during disaster recovery efforts.

At the completion of this training, local municipalities will:

  • Learn best practices and materials to handle the management of spontaneous or unaffiliated volunteers in times of disasters (SVM).
  • Self identify with the state that they are prepared to manage spontaneous volunteers if a larger event were to occur where their skill sets could be called upon.
  • Receive a “Go-Kit” that will contain all the materials necessary to initially stage a Volunteer Coordination Center (VCC).

Topics in the training will include:

  • Disaster Basics
  • Intro to Spontaneous Volunteers
  • Intro to Risk Management
  • National Service and Disasters
  • Affiliated Volunteers
  • Virtual Management of Volunteers
  •  VCC Exercise

Local municipalities including towns, cities, and counties should identify key players to serve as VCC Managers as well as VCC teams. It is recommended that municipalities send at least 3 individuals to this training and up to 5 individuals per locality; one of those members needs to be an Emergency Manager or their designee. Tuition for each municipality team is $125. This fee covers the training materials, lunch, a snack and a go kit. The go-kit alone has a value of over $200.

It is highly recommended that the emergency manager or at least one individual who attends be familiar with NIMS and ICS as well as the local emergency plan in order to provide context to the other individuals in attendance from a specific locality. Materials are derived from FEMA and Points of Light training materials which incorporate knowledge of emergency management with knowledge of volunteer management to create a cohesive and usable set of skills for volunteer managers.

For More Information
Contact Karrie Beardall at This training is being conducted in coordination with DEM and the Utah Volunteer and Donations Coordination team (VDCT).