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Volunteer Management Training


In this 12-hour professional development course, trainees participate in review of the structure of a successful volunteer management program. The course is based on best practices from the International Council for Volunteer Administration.

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In this 9-hour course, participants dive into 10 key leverage points to efficiently run a volunteer management program. Participating organizations are eligible for a Credential Badge from the Utah Nonprofits Association upon submitting 18 evidence items of implementation.

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In this 28-hour change-management course designed for executive leadership, participants complete an in-depth diagnostic assessment, and develop a customized action plan with the support of a coach. National research shows nonprofits who complete this training run on almost half the median budget and are in a better position for organizational growth than those nonprofits that don’t leverage volunteers across all levels of their organization.

Coming soon!


March 15, April 12 | Cedar City
Volunteer Management for Museum Professionals
Cedar City
Wednesday, March 15, April 12 from 9AM-4:30 PM
Southern Utah Museum of Art, 351 West University Blvd, Cedar City
To register, please email Jennifer Ortiz, Museum Services Manager at You must be able to attend both workshop days to participate. Registration is limited to 25 people and to museum professionals who are currently working or volunteering in a museum setting.
A complete list of upcoming trainings can be found on our calendar.
Level: Basic

March 13 – 14 | Southwestern Utah
Volunteer Management Training
St. George
Monday, March 13 and Tuesday March 14, 9AM-4PM
Dixie Applied Technology College
Emergency Response Training Center, Main Hall
610 S Airport Road
St. George, UT 84770
Level: Basic

April 5 and April 19, 9AM – 3PM | Salt Lake County
UNA Credential Volunteer Management Training
Follow-up workshop will be on June 14th from 9AM – 1PM
UNA Conference Room, 231 East 400 South, Suite 345, Salt Lake City
Level: Intermediate 

May 11 – 12 | Salt Lake County
Volunteer Management Training
Salt Lake City
Thursday, May 11 and Friday May 12, 9AM-4PM
Department of Human Services Building, Room 1019 A and B, 195 N 1950 W, Salt Lake City
Level: Basic

September 18-19 | Grand County
Volunteer Management Training
Moab, UT
Monday, September 18 and Tuesday, September 19, 9AM-4PM
The Grand Center, Main Hall, 182 N. 500 W. Moab
Level: Basic

December 7 – 8 | Utah County
Volunteer Management Training
Location TBD, Utah County
Thursday, December 7 and Friday December 8, 9AM-4PM
Registration will open in June. For more details, click here.
Level: Basic


Many volunteer managers are not given the tools necessary to help them effectively manage their volunteers and volunteer projects. The Volunteer Management Training was created to respond to this need and to improve Utah’s volunteer infrastructure. Attendees are trained on effective volunteer management including recruiting, motivating, and retaining volunteers.

Upon completion of the program, coordinators have the necessary skills to:

1. Assess volunteer needs and match those needs with the strategic goals of the organization.

2. Develop relevant, competency-based volunteer roles and opportunities that attract and retain high caliber volunteers to address critical social needs in their communities.

The Volunteer Management Courses consist of the following modules:

  • Volunteer Management and Organizational Assessment
  • Creating a Position Description and Volunteer Application
  • Volunteer Recruitment
  • Interviewing Volunteers
  • Orienting and Training Volunteers
  • Placing and Supervising Volunteers
  • Volunteer Motivation and Retention
  • Volunteer Recognition
  • Performance Reviews and Handling Performance Problems
  • Risk Management in Volunteer Programs
  • Volunteer Program Evaluation

For more information, contact Mary Buehler at or 801-245-7283