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Volunteer Management Training


In this 12-hour professional development course, trainees participate in review of the structure of a successful volunteer management program. The course is based on best practices from the International Council for Volunteer Administration.

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In this 9-hour course, participants dive into 10 key leverage points to efficiently run a volunteer management program. Participating organizations are eligible for a Credential Badge from the Utah Nonprofits Association upon submitting 18 evidence items of implementation.

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In this 28-hour change-management course designed for executive leadership, participants complete an in-depth diagnostic assessment, and develop a customized action plan with the support of a coach. National research shows nonprofits who complete this training run on almost half the median budget and are in a better position for organizational growth than those nonprofits that don’t leverage volunteers across all levels of their organization.

Coming soon!



May 11 – 12 | Salt Lake County
Volunteer Management Training
Salt Lake City
Thursday, May 11 and Friday May 12, 9AM-5PM
Department of Human Services located inside the Multi Agency State Office Building (MASOB) Room 1019 A and B, 195 N 1950 W, Salt Lake City
Level: Basic

June 1 and June 15, 9AM – 2PM | Salt Lake County
UNA Credential Volunteer Management Training
UNA Conference Room, 231 East 400 South, 84111
Follow-up workshop will be on August 9th from 1PM – 5PM
Level: Intermediate, earn a UNA Volunteer Management Badge credential for your organization

September 18-19 | Grand County
Volunteer Management Training
Moab, UT
Monday, September 18 and Tuesday, September 19, 9AM-5PM
The Grand Center, Main Hall, 182 N. 500 W. Moab
Level: Basic

December 7 – 8 | Utah County
Volunteer Management Training
Location TBD, Utah County
Thursday, December 7 and Friday December 8, 9AM-5PM
Registration will open in June. For more details, click here.
Level: Basic


Many volunteer managers are not given the tools necessary to help them effectively manage their volunteers and volunteer projects. The Volunteer Management Training was created to respond to this need and to improve Utah’s volunteer infrastructure. Attendees are trained on effective volunteer management including recruiting, motivating, and retaining volunteers.

Upon completion of the program, coordinators have the necessary skills to:

1. Assess volunteer needs and match those needs with the strategic goals of the organization.

2. Develop relevant, competency-based volunteer roles and opportunities that attract and retain high caliber volunteers to address critical social needs in their communities.

The Volunteer Management Courses consist of the following modules:

  • Organizational Assessment
  • Job Description and Application
  • Recruitment
  • Interviewing
  • Orientation and Training
  • Placement and Supervision
  • Performance Reviews
  • Risk Management
  • Motivation and Retention
  • Recognition
  • Program Evaluation

For more information, contact Mary Buehler at or 801-245-7283